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Courses in this bundle
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SDN & NFV Essentials
$59 Value -
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Introduction to VoIP & IPT
$89 Value -
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The Action-Reaction Cycle
$49 Value -
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IPv6 Basics
$89 Value -
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Rules of Engagement
$79 Value -
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Introduction to Data Communications
$39 Value -
NEW
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How to Apologize
$9 Value -
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Introduction to Cellular Networks
$89 Value -
NEW
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TCP/IP Essentials
$69 Value -
Soon!
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Wireshark Basics
$79 Value -
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Introduction to Network Security
$69 Value -
NEW
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Preparing to Negotiation - PTAP
$19 Value -
Soon!
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Network Analysis using Wireshark
$29 Value
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Showing 1 of 13 courses

Course Brief
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9 Minutes
9
2 Lessons
2
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Course Summary
In this course, we will talk about a 5-step method of conducting an efficient and effective apology. An apology which allows us to take responsibility for the situation, even if there was no intent, while monitoring the amount of damage, if any, and the
ability to restore the relationship and going “back to normal”.
What you'll learn