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Managing & Management in a Challenging Reality black icon

How to Apologize

Apology

2 | 9 | Lifetime

Course Author | Michael Tsur

Courses' Value: $767

Course Brief

Save 25% Get This Bundle $579

Course Author Michael Tsur Negotiation, Conflict Resolution, Crisis Management & Mediation

9 Minutes 9 2 Lessons 2 Lifetime Access Lifetime

Course Summary

In this course, we will talk about a 5-step method of conducting an efficient and effective apology. An apology which allows us to take responsibility for the situation, even if there was no intent, while monitoring the amount of damage, if any, and the ability to restore the relationship and going “back to normal”.

What you'll learn

Lessons