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Courses in this bundle
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The Action-Reaction Cycle
$49 Value -
NEW
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How to Apologize
$9 Value -
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Introduction to Cellular Networks
$89 Value -
NEW
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Preparing to Negotiation - PTAP
$19 Value -
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SDN & NFV Essentials
$59 Value -
NEW
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TCP/IP Essentials
$69 Value -
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Introduction to Data Communications
$39 Value -
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IPv6 Basics
$89 Value -
Soon!
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Network Analysis using Wireshark
$29 Value -
Soon!
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Wireshark Basics
$79 Value -
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Rules of Engagement
$79 Value -
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Introduction to VoIP & IPT
$89 Value -
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Introduction to Network Security
$69 Value
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Showing 1 of 13 courses

Course Brief
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9 Minutes
9
2 Lessons
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Course Summary
In this course, we will talk about a 5-step method of conducting an efficient and effective apology. An apology which allows us to take responsibility for the situation, even if there was no intent, while monitoring the amount of damage, if any, and the
ability to restore the relationship and going “back to normal”.
What you'll learn