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Courses in this bundle

NEW More Info Preparing to Negotiation - PTAP $19 Value
NEW More Info How to Apologize $9 Value
More Info Introduction to Data Communications $39 Value
More Info Rules of Engagement $79 Value
More Info Introduction to Network Security $69 Value
More Info Introduction to Cellular Networks $89 Value
More Info SDN & NFV Essentials $59 Value
Soon! More Info Network Analysis using Wireshark $29 Value
More Info IPv6 Basics $89 Value
NEW More Info TCP/IP Essentials $69 Value
More Info The Action-Reaction Cycle $49 Value
Soon! More Info Wireshark Basics $79 Value
More Info Introduction to VoIP & IPT $89 Value

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Managing & Management in a Challenging Reality black icon

How to Apologize

Apology

2 | 9 | Lifetime

Course Author | Michael Tsur

Courses' Value: $767

Course Brief

Save 25% Get This Bundle $579

Course Author Michael Tsur Negotiation, Conflict Resolution, Crisis Management & Mediation

9 Minutes 9 2 Lessons 2 Lifetime Access Lifetime

Course Summary

In this course, we will talk about a 5-step method of conducting an efficient and effective apology. An apology which allows us to take responsibility for the situation, even if there was no intent, while monitoring the amount of damage, if any, and the ability to restore the relationship and going “back to normal”.

What you'll learn

Lessons