Managing & Management in a Challenging Reality black icon
2   |   9   |   Lifetime
Course Summary
In this course, we will talk about a 5-step method of conducting an efficient and effective apology. An apology which allows us to take responsibility for the situation, even if there was no intent, while monitoring the amount of damage, if any, and the ability to restore the relationship and going “back to normal”.
What you'll learn

4 Courses for $129