Course Bundle: Negotiation Techniques

Courses in this bundle

More Info The Action-Reaction Cycle $49 Value
NEW More Info How to Apologize $9 Value
NEW More Info Preparing to Negotiation - PTAP $19 Value
More Info Rules of Engagement $79 Value

Showing 2 of 4 courses

Showing 1 of 4 courses

Managing & Management in a Challenging Reality black icon

How to Apologize

Apology

2 | 9 | Lifetime

Course Author | Michael Tsur

Courses' Value: $156

Course Brief

Save 17% Get This Bundle $129

Course Author Michael Tsur Negotiation, Conflict Resolution, Crisis Management & Mediation

9 Minutes 9 2 Lessons 2 Lifetime Access Lifetime

Course Summary

In this course, we will talk about a 5-step method of conducting an efficient and effective apology. An apology which allows us to take responsibility for the situation, even if there was no intent, while monitoring the amount of damage, if any, and the ability to restore the relationship and going “back to normal”.

What you'll learn

Lessons