- Conduct an efficient and effective apology
- Preserving and improving our relationships
The course includes the following modules:
Apology is not a sign of weakness; it is an integral part of our daily life. As such, we need to perform it correctly, in order to preserve and protect our relationships. In this lesson, we will introduce the method of proper apology.
2.  The 5-steps method
As human beings, we can’t control everything that is going around us, but we can minimize the damages caused by us to our relationships, whether by act or omission, by making a sincere and correct apology. In this lesson, we will learn the 5-steps of the method to apology, and ow to implement them. Our goal is to conduct the apology process in a structured, efficient and beneficial manner which will preserve and potentially rehabilitate and leverage the relationship.